Frequently Asked Questions
Practical answers on sourcing, exports, compliance, and working with our team.
What services does XYX Holdings provide?
Our four core business areas are China sourcing and OEM coordination, export coordination, Australian commodity and ingredient enquiries, and Australian market-entry planning. XYX also operates selected product lines through Oceania Smart Select.
How do you handle compliance across both countries?
We help identify the likely pathway and coordinate the product information and documents needed for review. Requirements differ by product and market; regulated testing, legal advice, certification or registration may require the relevant qualified third party or authority.
What is your minimum order quantity?
Minimum quantities vary by product, manufacturer, packaging and delivery route. We confirm practical options only after reviewing the product brief and intended market.
Do you supply retail and e-commerce channels?
OCEANIA GOLD and Otway Pure products are presented online through Oceania Smart Select and selected products are available at selected Melbourne retailers. Commercial supply enquiries are assessed by product, market and volume.
How long does it take to get started?
Timing depends on product complexity, supplier readiness, samples, testing, documentation and freight. After reviewing an enquiry, we outline the next practical steps and any dependencies that affect timing.
What payment methods do you support?
Payment and settlement terms are agreed for each engagement and documented in the applicable quotation, invoice or contract.
Ready to Start?
Share the product, market or trade requirement. We will review it and respond with practical next steps.