Frequently Asked Questions
Practical answers on sourcing, exports, compliance, and working with our team.
What services does XYX Holdings provide?
We provide five core services: China Sourcing & OEM for Australian businesses, Bulk Export to China, Import of Australian Commodities for Chinese buyers, Australia Market Entry & 3PL for Chinese brands, and Australian Product Supply for livestream sellers and e-commerce resellers.
How do you handle compliance across both countries?
Our team includes compliance specialists covering Australian standards (AICIS, TGA, EESS/RCM, ACCC) and Chinese regulations (GACC, CIFER, Decree 248/249, GB 7718/28050). We build compliance into every project from day one.
What is your minimum order quantity?
MOQ varies by product and service. For sourcing, we work with factories accepting 100-500 units for first orders. For wholesale products, we offer flexible mixed orders with low MOQ for resellers and Daigou.
Do you offer products for livestream sellers?
Yes! We supply genuine Australian products with wholesale pricing for Douyin, Xiaohongshu, TikTok livestream sellers, Daigou, and cross-border e-commerce resellers. We provide product images, descriptions, and full export documentation.
How long does it take to get started?
We respond to all inquiries within 24 hours. Typical timelines: sourcing samples in ≤7 days, compliance assessment in 2-4 weeks, first export shipment in 28 days, market entry compliance in 12 weeks.
What payment methods do you support?
We facilitate multiple settlement methods including RMB Letter of Credit (LC), Documents against Payment (D/P), direct remittance, and standard AUD bank transfer depending on the service.
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